Job For Junior IT Support Specialist
JOB NEWS
Job For Junior IT Support Specialist
Position:Junior IT Support Specialist
Employer: Tiqets
https://jobs.tiqets.work/junior-it-support-specialist-nl/en
Location:Amsterdam
Position:Full-time
Benefits
- Energetic, international colleagues
- Hybrid work environment: Enjoy flexibility when you work at the office and receive a monthly contribution for working from home
- Get a contribution to spend on outfitting your home office setup
- Bright, welcoming offices located in the centre of Amsterdam, Paris, London, Rome, Barcelona, Philadelphia, and Bangkok
- Tiqets Learning Academy: group and individual learning sessions
- Pension contribution (differs per country)
- Travel compensation (differs per country)
- Social sports: boot-camp, football, bouldering, and more
- Social events: Internal and external events, including Friday drinks at the office, seasonal parties, and an annual company getaway to a surprise location
- 20% employee discount code to visit museums and attractions worldwide
- Visa Sponsorship (if applicable)
- Daily fresh lunch buffet provided by Join Program
- Mental health support through our partnership with OpenUp
JOB NEWS
Key Responsibilities
- Responding and finding a resolution for tickets in our IT Service Desk on time.
- Configuring and troubleshooting Windows and Mac devices.
- Processing the onboarding of new Tiqets employees.
- Diagnosing and resolving basic office network issues.
- Building and maintaining a robust IT Support documentation database.
- Building and maintaining a Self Service Portal for our users.
- Providing remote support to sites worldwide (but within regular Amsterdam working hours).
- Configure and maintain our Google Workspace and Entra ID environments.
- Assist with setup for webinars online and global meetings in the Amsterdam office.
- And much more!
Requirements
- They must be passionate about technology and problem-solving
- Excited to be part of a (sometimes) chaotic, busy, but fun work environment
- Likes being part of a small team to help it grow
- They should have experience with supporting Windows and Mac devices
- Experience with environments like Google Workspace or Entra ID (Not required but preferred)
- Experience troubleshooting basic client-side network issues (DHCP, DNS, Static IP)
- Ability to work independently when required, but also not afraid to ask questions when they must
- Strong attention to detail with excellent follow-up
- Available to work from our bright office in Amsterdam
- Fluent in English
- Living in the Netherlands
https://jobs.tiqets.work/junior-it-support-specialist-nl/en
For more information send a mail to support@chinocent.com
