Entry Writer

Position: Entry Writer

Employer:  Radix Group International, Inc 

Location/Country:  El Paso, TX

Position: Full-time

Pay Rate:

Benefits:

• Total Compensation Package: We offer a competitive base salary.
• 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
• Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.
• Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
• Vision: Optional coverage for eye exams, frames, and contact lenses.
• Dental: Optional coverage for preventative, major, and basic dental services.
• Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year’s Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

Job News:

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

We have an exciting career opportunity for a Customer Service Operations Specialist (Customs Entry Processing) for our Customs Brokerage department located at our El Paso, TX office.  As a Customer Service Operations Specialist (Customs Entry Processing), you will be responsible for completing the customs entry documentation into our computerized system for our customers. 

Key Responsibilities:

• Enter customer documentation data into our DHL systems
• Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
• Work with customers to obtain missing information via telephone or email
• Monitor communications sources for escalations such as group mailbox, telephone calls, and internal report sources
• Take appropriate actions to expedite critical updates and monitor progress until resolved, maintaining constant flow of communication with internal customers
• Maintains positive and professional customer relationships (internal and external)
• May be assigned additional tasks as needed

Requirements:

• Enter customer documentation data into our DHL systems
• Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
• Work with customers to obtain missing information via telephone or email
• Monitor communications sources for escalations such as group mailbox, telephone calls, and internal report sources
• Take appropriate actions to expedite critical updates and monitor progress until resolved, maintaining constant flow of communication with internal customers
• Maintains positive and professional customer relationships (internal and external)
• May be assigned additional tasks as needed

https://www.ziprecruiter.com/Jobs/International-Visa-Sponsorship/3?

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