Case Manager
Position: Case Manager
Employer: Spearhead Staffing
Location/Country: New York, NY, USA
Position: Full-time
Pay Rate:$20 to $25 per hour
Benefits:
Medical, Retirement
Job News:
We are searching for a Case Manager for a fulltime employee role for our client in Brooklyn, NY (11226). The Case Manager, a member of the social services staff, is responsible for providing case management and support services to the individuals approved for the program.
Key Responsibilities:
- Review all documentation establishing clients’ eligibility for program and make file copies.
- Assist clients in completing all intake applications and forms.
- Create and maintain client files.
- Conduct initial intake or assessment of clients and clients’ families and/or periodic reassessments.
- Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
- Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
- Recommend and implement strategies to persuade clients to participate more fully in this process.
- Monitor clients’ progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
- Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
- Provide all required information for weekly/monthly/quarterly/annual reports.
- Plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
- Evaluate actual living conditions of clients through home visit.
- Prepare marketing materials for the program.
- Input client data and client progress information into automated database.
- Reach out and market the program to the community in order to recruit clients.
- Prescreen clients over the telephone for eligibility and may schedule intake appointments.
- Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
- Escort clients to appointments (educational, medical, social service, etc.).
- Assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
- Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability
Requirements:
- Bachelor or Associate degree with one year of relevant experience, or two years of relevant experience.
- Good written & verbal communication.
- Computer literacy in Microsoft Office Suite.
- Bi-lingual English and Spanish Preferred.
For more information send a mail to support@chinocent.com