Job For Customer Service Supervisor: Visa Sponsorship Available
JOB NEWS
Job For Customer Service Supervisor
Position: Customer Service Supervisor
Employer: BFC DISTRIBUTION LIMITED
Location: London, United Kingdom
Position: Full time No degree required
Pay Rate: 38,729.60 £ / Year
Duration:
Benefits:
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Private medical insurance
• Referral programme
• Relocation assistance
• UK visa sponsorship available
• Work from home
JOB NEWS
Key Responsibilities:
– Manage and supervise a team of customer service representatives
– Provide guidance, support, and training to team members
– Analyze team performance metrics and implement strategies for improvement
– Handle escalated customer inquiries and resolve issues promptly
– Monitor customer interactions to ensure quality service standards are met
– Develop and implement customer service policies and procedures
– Collaborate with other departments to enhance overall customer experience
Requirements:
– Proficiency in English; fluency in Spanish is a plus
– Proven experience in supervising and leading a customer service team
– Strong communication skills to effectively interact with customers and team members
– Ability to analyze data and make informed decisions to improve service quality
– Demonstrated leadership skills to motivate and guide the team towards success
– Multilingual abilities are advantageous
For more information send a mail to support@chinocent.com
