Job For Helpdesk Coordinator
Job For Helpdesk Coordinator
Position: Helpdesk Coordinator
Employer: Aramark
Location: Dublin, County Dublin
Key Responsibilities:
Manage helpdesk calls and delegate tasks to appropriate personnel.
Handle facility requests via email correspondence.
Generate weekly helpdesk reports and analyse callout data.
Verify accuracy of job reports and timesheets.
Procure necessary materials for job completion.
Issue purchase orders and manage documentation.
Oversee maintenance administration to uphold departmental standards.
Ensure accurate data processing and IT system input.
Develop and implement efficient work practices.
Provide backup support to the maintenance manager and helpdesk function.
Communicate effectively with clients to address issues and complaints.
Qualifications:
- Previous experience in a fast paced office environment, with help desk experience preferred.
- Flexibility and excellent interpersonal skills.
- Proactive attitude and strong organisational abilities.
- Ability to work both independently and as part of a team.
- Proficiency in Microsoft Office applications.
- Good telephone etiquette and communication skills.
Education:
Not specified
About Aramark:
Aramark in Northern Europe is dedicated to providing exceptional service and solutions in food, facilities management, property services, and retail solutions. We are committed to fostering career growth and supporting our employees in reaching their full potential.
For more information send a mail to jude@chinocent.com
